Testimonials
Dear David
Many thanks for coming out at such short notice to have another look at our Grant oil boiler. I have been very impressed with your service and your willingness to look that bit further into a problem than most of your contemporise do. I really do appreciate your ability to find a solution to a problem even when strictly it falls outside your area. I enclose payment for your most recent visit. With many thanks.
Doctor S from Salisbury
Dear David
We would like to thank you for changing the oil pump on our newish boiler and at such short notice, the warranty engineer from Worcester Bosch came on the Wednesday, we are writing to the head office as we discuss, please find the enclosed cheque.
Mrs W at Linwood
Dear David,
Thank you so much for responding so quickly to our problem of the lost oil. Having lost half a tank a fuel in the first instance, I called our oil supplier in quickly as the tank was on zero and suspected theft of the fuel, especially as it is so close to the road.
However, having had it refilled about a week ago, and with the system only on hot water, I was surprised that the sight glass was down some 4" to 5", and believed it should only have been down about 1"+. I then suspected an oil leak and hence called you.
Following your recommendation to pressure test the fuel line for leaks and finding none, the fuel must have been stolen again. It must be going out in small quantities, locally so that we do not notice it and we did not. I understand you have already made a replacement bolt and security strap and fitted it to the tank, plus a padlock (as per our discussion). That is a brilliant effort, and we, as a club are indedted to you for your excellent service.
Thank you once again for you excellent support
Sincerely yours John mills (hampshire)
Dear Oiltec
We would like to give you our sincere thanks for finding the fault with the oil boiler in our letting property. By the sound of things the problem could have been very serious if left undiagnosed. We have a varied appliance range in our letted proprieties ranging from Ages some rayburns and the type of oil boiler you looked at, Please let us know if we can call upon you again in the future with servicing ect . We enclose a cheque for parts and labour, we would be grateful if you could send a receipt of payment.
Yours Sincerely
Ringwood Lettings
Hi David,
Some excellent feedback to share with you, keep up the good work!
'Our boiler broke down on Easter, Good Friday and this man came straight out to us. He repaired the boiler and got it working. We are both senior citizens and were so grateful'
Kind regards,
Tim Ward
Technical Officer
Buy With Confidence Team
Trading Standards Service
Montgomery House
Monarch Way
Winchester, SO22 5PW
Tel: 01962 833343
E-mail: tim.ward@hants.gov.uk
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